WorkCase Study · Low-Code Development

Built in iterations. Still running after seven years.

Knomatic is an Ohio-based low-code/no-code platform that modernizes logistics operations across the U.S. For seven years, Molt has been its technical arm, not shipping tickets, but getting inside the end customer's operation, designing the architecture, and building every solution end-to-end. In the last two years alone: four new solutions, three replacing 100% paper operations.

Client
Knomatic
Industry
Low-Code · Logistics
Region
United States
Team
8–12 people
Origin
C-level referral
Partnership
7 yrs · since 2019
TL;DR

The essentials

  • In the last two years Molt shipped 4 new solutions, 3 of them replacing 100% paper-based operations.
  • The mechanical service tool crossed 15,000+ completed work orders in just 8 months of production.
  • Molt operates as Knomatic's technical delivery team, 8–12 people across engineering, design and product, a strategic ally, not a configuration vendor.
  • The relationship started through a C-level referral and has lasted seven years (since 2019) because every delivery earned the next.
  • Current phase: redesigning the operational UX layer on top of the working low-code backend, without touching the engine that works.
The challenge

Selling digitization to operations still running on paper

Every Knomatic customer arrives with a different problem: vessel logs kept in notebooks, work orders dispatched by radio, field hours reconstructed at month end. The product is low-code, but the hard part was never the technology.

The real bottleneck is understanding the operation deeply enough to build something people actually adopt from day one. A digitization tool that ignores how the work really happens gets abandoned; one that fits the operation replaces paper for good.

Why Molt

Started with a referral. Lasted because we delivered.

Knomatic came in through a C-level referral, trust borrowed from someone who'd already seen the work. Molt showed up to understand the operation first, not to propose technology.

That first delivery confirmed the trust, and the pattern repeated: discovery, build, ship, repeat. Seven years later Molt is still Knomatic's technical arm, an 8–12 person team that operates as a strategic ally, not a configuration vendor.

The solution

Molt operates as Knomatic's technical delivery team

Every solution follows the same cadence: discovery with the end customer → technical architecture → build inside Knomatic's low-code ecosystem → custom interfaces when needed → production in weeks.

In the last two years alone: four new solutions, three of them replacing 100% paper-based operations. The team gets inside the operation, finds what's being done on paper and why, and builds something people actually want to use from day one, across port operations, field services, and the operational UX layer.

The solutions

Four solutions in two years. Three replaced paper.

Port operations · Active
Vessel unloading with NFC tracking
Before: notebooks, clipboards, radio calls. Now: NFC readers log attendance and time, activities captured in real time, supervisors run shifts from a tablet, and end customers see live dashboards.
Field services · 8 months
Mechanical service management
Before: paper work orders lost between technicians, dispatch and billing. Now: an end-to-end solution that has processed 15,000+ completed work orders in 8 months of production.
UX / interfaces · Current
Redesigning the operational layer
Redesigning the UX layer on top of the existing low-code backend, starting with the vessel-unloading dashboard, so operational data becomes legible and actionable without touching the engine that works.
Results

Impact on two planes: what Knomatic ships, and how long it has lasted

The impact shows up on two planes. On what Knomatic delivers: in the last two years Molt shipped four new solutions, three of which replaced 100% paper-based operations, and the mechanical service tool crossed 15,000+ work orders in eight months. On how long it has lasted: a seven-year partnership where Molt operates as a strategic ally embedded inside the product, not a configuration vendor taking tickets.

Every solution follows the same cadence: discovery with the end customer, technical architecture, build inside Knomatic's low-code ecosystem, custom interfaces when needed, and production in weeks. The 8–12 person Molt team gets inside the operation, finds what's being done on paper and why, and builds something people actually want to use from day one.

15,000+
Work orders processed by the mechanical service tool in 8 months of production
4
New solutions shipped in two years, three of them replacing 100% paper-based operations
7yr
Of continuous partnership, Molt as a strategic ally, not a configuration vendor
Key outcomesBeforeAfterTimeframe
New solutions shippedLimited by internal team4 new solutions in 2 years2024–2026
End-customer ops on paper100% manual3 of last 4 solutions fully digitalLast 2 yrs
Work orders processed0 (no solution)15,000+8 months
Operational traceabilityNotebooks, radiosNFC + tablets + live dashboardsSince go-live
Partnership lengthN/A7 continuous years2019 → today
What's next

A partnership still active

The current phase is the UX redesign, making seven years of operational data more legible and actionable on top of a backend that already works. With three paper operations now fully digital and the mechanical service tool past 15,000 work orders, the partnership keeps doing what it has always done: ship the next solution the operation needs.

FAQ

Frequently asked questions

What does it mean that Molt is your "technical delivery team"?
It means Molt doesn't take tickets. It owns delivery end-to-end. For each solution we run discovery with the end customer, design the technical architecture, build inside Knomatic's low-code ecosystem, add custom interfaces when needed, and ship to production. An 8–12 person team across engineering, design and product.
How fast does Molt ship a new solution?
Production in weeks, not quarters. In the last two years alone Knomatic shipped four new solutions (three of them replacing 100% paper-based operations) on top of the existing low-code backend.
How do you get operations still running on paper to actually adopt software?
We get inside the operation first. The bottleneck is never the technology. It's understanding the work deeply enough to build something people adopt from day one. We find what's being done on paper and why, then build something they want to use, not something they're forced to.
Do I get locked into Molt as a vendor?
No. Knomatic came in through a C-level referral and has stayed seven years by choice, because each delivery earned the next. Molt operates as a strategic ally embedded in the product, not a configuration vendor you depend on to keep the lights on.
Can you build on top of an existing low-code stack without breaking it?
Yes, that's the current phase at Knomatic. We're redesigning the operational UX layer on top of the working low-code backend, starting with the vessel-unloading dashboard, so the data becomes more legible and actionable without touching the engine that already works.

Got a product that needs a team to treat it as their own?

Let's talk about how Molt can be your technical delivery team: embedded, end-to-end, for the long run.

No commitment · 30-min intro call